Customer Testimonials

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Google Jul 16, 2024

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Facebook Jul 14, 2024

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Google Jul 14, 2024

Customer service from the start was immaculate. Spoke with Troy (sales) and Eric (manager) about a truck we were interested in, they had it transferred from their dealership in Racine and we drove 2.5 hours to see it. That deal didn’t work out but they took our pre approval criteria and found us a great truck great for our family. They worked hard on the numbers to make our negative equity work. They offered us a gas card for driving so far, AND we got the option of a free gift for doing business with them! We chose a gas ...

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DealerRater Jul 3, 2024

The employees at the dealership made the purchase of my 2024 Jeep Wrangler a pleasant experience. They took the time to explain everything and was very pleasant to work with. Highly recommend my dealer Tony.

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Google Jul 1, 2024

Everyone did a great job from Jackson and entire sales department. The finance dept made things go seamless. I’ve bought 7 cars from Boucher over the years and will continue without a doubt.

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Google Jun 27, 2024

A month ago, I bought a new Wrangler Rubicon from here. Tim Linton and the general sales manager, Ryan Arkens, were both very nice to work with. They helped me obtain a quote rather quickly and didn’t waste my time when I made the trip to Janesville to close the deal. I appreciate the effort that both Tim and Ryan made to make sure that I felt comfortable with both the deal and the process of getting all of the paperwork completed. I will definitely be returning to Frank Boucher for any future Jeep needs. Thanks again, Tim and ...

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DealerRater Jun 19, 2024

FB dealership team has been the best ever that I have experienced. They are good communicators. Take action. Friendly people who do everything to make the buying experience pleasant. That includes before during and after the sale.

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Google Jun 19, 2024

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Google Jun 19, 2024

The experience here at Frank Boucher was the best I’ve ever had. I’ve purchase at least 7 cars over my years, not to mention the many times I have helped family as well. Boucher set the example that all others should follow. I was in and out in less than 2 hours. Im also from out of state. There isn’t a chance I’ll decide to go anywhere else in the future or recommend anyone else either. I worked with Jeremy Weathers. Deciding to work with him and this team was one the best decisions I have made. Worth ...

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Google Jun 19, 2024

Awesome customer service, easy to work with. Extremely knowledgeable and friendly. Troy was so helpful and got us into the exact Jeep Wrangler we were looking for.

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DealerRater Jun 17, 2024

Very clean, neat and organized. Parking lot is a little much to maneuver. Selection good.

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DealerRater Jun 14, 2024

Tim was very helpful in finding us the right vehicle when the one we came to see had already been sold. Thanks for all your patience while we figured things out and all work you did for us!

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Facebook Jun 11, 2024

Dear Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-03268918665132.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your ...

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Facebook Jun 8, 2024

Great experience with our salesman Randy! He was great and helped us through the process and worked well with us living an hour away and getting up there. Bought our new 2021 wrangler from them and a great warranty! Couldn’t be happier!

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Google Jun 7, 2024

Best service department in the city of Janesville Wisconsin…. Linda and Rich are the best service advisors I have ever met… Frank’s Dodge service and dealership is the only place I recommend in Janesville ……100 percent quality business

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DealerRater Jun 4, 2024

Great dealer shipp , great service, great staff, EXCELLENT QUALITY I WILL RECOMMEND EVERYONE TO SHOP HERE.

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DealerRater Jun 3, 2024

The crew there Made buying a car easy and a pleasant (which is never used to describe a car buying experience)

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Google Jun 3, 2024

I worked with Tim Linton, and if i could buy every future vehicle from him, I would. ive been to plenty of other dealerships where they put pressure on you to buy, and to buy fast. Tim was patient and treated me more as a friend he was helping buy a car rather than a customer. i got a 2017 Ram, and when i decide on my next vehicle, Tim will be my first and only stop.

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Google May 30, 2024

Tim was the best salesman. He was very patient with me when determining what vehicle I wanted and not pushy as all. I highly recommend Tim and the rest of the great people at Boucher CDJR for your next vehicle needs.

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Google May 30, 2024

My wife and I were not expecting to leave Frank Boucher Chrysler Dodge Jeep RAM of Janesville with a brand new Jeep Wrangler necessarily. We were in the initial search phase, but after meeting Michael and Eric we soon realized that we wanted to do business with these folks. We were very comfortable and impressed with their salesmanship. They explained everything clearly and we were in and out of there with my wife's 2024 Jeep Wrangler 4xe! Thanks again Michael and Eric!

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DealerRater May 30, 2024

All staff here are incredibly helpful and friendly! One of the best dealerships I've been too.

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Google May 29, 2024

Our experience was great! Randy in sales was amazing and helped us streamline the process so it was super easy. We live about an hour away and he was understanding for the timing. He also gave us a great offer for our trade in. Nate in finance is amazing! Made that supper easy and we got a great rate and a super great deal on our extended warranty. Overall this dealer is top of the line! 10/10 recommend!

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Google May 29, 2024

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Google May 28, 2024

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Google May 28, 2024

Really good buying experience for our VW Taos. Knowledgeable and friendly group there. Very helpful.

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Google May 28, 2024

I came here as a first time car buyer and was not disappointed with the service. I worked with Cameron and he was very helpful in making sure I leave in a safe car that is within my price range. Everything couldn't have gone smoother. I highly recommend going through the frank boucher dealership.

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Google May 28, 2024

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Google May 25, 2024

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Google May 24, 2024

Love this place and especially Troy. This is 4th or 5th car and I’ve always been so happy with the way I was treated and the service. Troy is such an awesome salesman and really knows the vehicles inside and out.

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Google May 24, 2024

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DealerRater May 23, 2024

I have bought several cars from the Frank Boucher dealership. They are not pushy, have been easy to deal with and understood what I needed in a car. The service department has always been helpful and accommodating as well.

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Google May 22, 2024

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Google May 22, 2024

They were very transparent with my warranty and what is or is not covered. The repair was done in a timely manner and they were helpful moving forward. They also washed my vehicle prior to returning it.

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DealerRater May 22, 2024

Jeramie C was great to deal with and patient enough to answer all of our questions!

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Google May 21, 2024

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Google May 20, 2024

Jeramie C was great to deal with. He dealt with all of our questions and did not rush us.

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Google May 20, 2024

Very friendly, helpful, and patient. Helped me get in the car I wanted.

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DealerRater May 17, 2024

Everyone I dealt with was fantastic from start to finish. Helpful, attentive and not pushy.

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DealerRater May 17, 2024

Great to work with excellent dealership very family-friendly was even pet. Friendly dealership was clean.

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Google May 17, 2024

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Google May 15, 2024

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Google May 15, 2024

The salesman Troy was great to work with, knowledgeable and helpful. When there was an issue with the car in the first 36 hours, everyone at the dealer bent over backwards to address it quickly and quite painlessly for me.

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Google May 15, 2024

Jeremiah was very helpful and professional. Everyone at the dealership was pleasant to work with. I will definitely be back when it’s time to upgrade from my most recent purchase. Thanks!

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Google May 14, 2024

Everyone was helpful and caring

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Google May 10, 2024

Great service. Friendly people.

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Google May 8, 2024

Great products, knowledgeable and courteous sales and service people! Can’t wait to start driving my new Grand Cherokee!!!

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Google May 8, 2024

I just bought my third ram from Chris Hall at Frank Boucher and I have been happy with all of them.

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Google May 7, 2024

They were absolutely amazing and so helpful!

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Google May 6, 2024

Very nice and knowledgeable staff. I’m glad I got a vehicle from these guys

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Google May 6, 2024

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Google May 3, 2024

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DealerRater Apr 30, 2024

I leased a grand Cherokee l from Jeff Fields. I told him what i wanted to pay and they didn’t blink an eye. They also totally bought me out of the 12 months left on my lease. Nate in Finance was also super awesome to work with

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Google Apr 30, 2024

Randy was helpful, knowledgable. A salesman who was passionate beyond sticker facts.

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Google Apr 29, 2024

Everyone was great! This is our second experience with the same folks, and we'll definitely be our first stop when we need a car again.

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Google Apr 29, 2024

Chris was excellent to work with! helpful and knowledgeable in what he does. does his best to get exactly what you want. promise you'll leave with a smile on your face.

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Google Apr 28, 2024

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Google Apr 28, 2024

Chris was very down to earth and easy to talk to. He listened to my wants in a vehicle and my price range and worked on pointing me in the right direction. Wouldn’t hesitate to refer people or even buy my next vehicle from frank boucher again!

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Google Apr 27, 2024

Great Customer service buying a used vehicle!! Hannah was great to work with

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DealerRater Apr 27, 2024

This was our first time buying from Frank Boucher. The entire staff was very courteous, helpful and friendly . Made the entire purchasing of a vehicle very enjoyable. We definitely will come back to this dealership for additional vehicles. The best experience we have ever had buying a car.

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Google Apr 26, 2024

Last week we bought a new Grand Cherokee Jeep from Frank Boucher. It was the best experience. They were all very helpful, courteous and friendly. Jeramie, our salesperson was excellent. He listened to our needs and answered all of our questions. Thank you to Nick, the Service Manager and Ryan the Sales Manager for making this experience so great. We will definitely be back in the future to buy additional vehicles from this dealership.

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Google Apr 25, 2024

Excellent buying process. Even held the car for us while we dealt with our own bank for financing

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Google Apr 24, 2024

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Google Apr 23, 2024

Randy and Nate are the best! They made the process of us buying our first car so easy and enjoyable!! Randy is truly there for you, supports and helps throughout the entire process! We recommend going to Frank Boucher for all your needs!

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Google Apr 23, 2024

Chris was great to work with as always. Helped us figure out a lease after always purchasing to own and got us something we now love.

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Google Apr 23, 2024

Amazing experience purchasing my first Jeep! From the minute Hannah answered my call about a particular one I was looking for to driving off in said vehicle…everyone was friendly, personable, and motivated to help. I can’t thank you all enough for making me feel like my time and purchase was VALUABLE. A special thank you to Hannah, Ryan, and Nate for making me so very happy!

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Google Apr 22, 2024

Pleasant, the manager and sales person were very friendly, professional and knowledgeable about the process of selling their cars. Tim, Ryan, and other staff members did go beyond their scope of practice to make my purchase pleasant and a leave their dealer as a happy customer. I would buy again from this dealership! Thank you all

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Google Apr 20, 2024

They were really friendly and helpful I’ll recommend it to others

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Google Apr 19, 2024

Very good

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Google Apr 18, 2024

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DealerRater Apr 18, 2024

First time at this dealership. Would absolutely visit them first if and when I purchase my next vehicle.

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Google Apr 18, 2024

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DealerRater Apr 18, 2024

It was a great experience. Would recommend Micheal to everyone. I love my Jeep gladiator

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Google Apr 14, 2024

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DealerRater Apr 13, 2024

Great service, very friendly staff, very inviting atmosphere at the dealership, very helpful in setting up the vehicle!

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Google Apr 13, 2024

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Google Apr 13, 2024

Troy was amazing 10/10 would recommend

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Google Apr 13, 2024

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Google Apr 11, 2024

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DealerRater Apr 10, 2024

Frank Bouche was very attentive to my wife's vision for what she wanted in a vehicle

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Google Apr 10, 2024

We are very happy with our new truck purchase. Jeff our salesman was able to answer all our questions and if he couldn’t he didn’t hesitate to find out from others. We would not hesitate to purchase from them again.

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Google Apr 10, 2024

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DealerRater Apr 9, 2024

I had a wonderful experience and enjoying my Jeep Renegade immensely!! I am loving everything about my new vehicle!!😊👍

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Google Apr 8, 2024

Had a great experience and it was great to work with local employees.

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DealerRater Apr 8, 2024

They were very courteous, friendly, accomidating and helpful. The dealership was clean, spacious and organized

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Google Apr 7, 2024

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Google Apr 6, 2024

Thrilled with my brand new Jeep Wrangler from Kevin and Jeramie! The entire process was incredibly fast and seamless. From browsing to driving off the lot, they made sure every step was smooth and efficient. Their expertise and friendly demeanor made the experience enjoyable. Highly recommend their service!

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Google Apr 6, 2024

Great service and very friendly!! Chris was AWESOME to work with!!!

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Google Apr 5, 2024

Best experience ever at a car dealership!! JJ was very helpful and understanding. The financing team was great as well. We will be back again!

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Google Apr 5, 2024

We bought a 2024 VW Atlas. Jeremy weathers was our salesperson and TJ the manager. Our experience was phenomenal from start to finish and we are loving our new ride, which met all of our needs AND wants

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DealerRater Apr 4, 2024

Great service. Very friendly staff. Made you feel right at home. The were all very knowledgeable.

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Google Apr 4, 2024

Service was prompt, had a loaner ready and completed appropriate work. There were some gaps by Stellantis in tech updates and lack of TSB the dealer had access to. Did some of my own digging and for those with Uconnect 5.0 there is a December 2024 maps update that resolves the Tom Tom navigation continual reset issue. Dealer was great in giving that a shot. Wagoneer is perfect now.

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DealerRater Apr 3, 2024

Great experience.. we arrived late on a Friday and everyone stayed late to get our daughter’s new car delivered. Highly recommended!

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Google Apr 2, 2024

Wonderful experience with Troy and all staff! Love our 2023 Grand Wagoner with all its security, bells and whistles and STX Hemi! Troy is super knowledgeable. This is our 2nd vehicle purchased at this Janesville Frank Boucher and with our salesman Troy! ALL of the staff is wonderful, including finance. We have worked with all departments with our last two vehicles and will continue to with this new purchase. Thank you, Troy! Ask for Troy! He knows his vehicles and his customers!

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Google Apr 1, 2024

We purchased our 3rd vehicle from them and can A1 service. Jeremy was top notch.

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Google Mar 31, 2024

Everyone in Sales and Service at Frank Boucher Ram bent over backwards to make certain the transaction for my new truck was the best it could be.

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DealerRater Mar 31, 2024

They all worked together. Never felt pressured. Were very patient with all my questions and test drives!

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Google Mar 31, 2024

Absolutely amazing experience! Troy & TJ are the best! They were so helpful & made everything happen for me. I got exactly what I wanted & couldn’t be happier. Jackson & Brady were also wonderful! The whole experience at VW was absolutely the best experience I have ever had purchasing a car

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Google Mar 31, 2024

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Google Mar 30, 2024

Very professional and extremely knowledgeable, very polite and helpful throughout the transaction, the dealership is very clean and comfortable, would HIGHLY RECOMMEND THEIR SERVICES!!!!!!!!!

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Google Mar 30, 2024

Jeramie was so patient and thorough with the purchase of our new truck. Thank you for always looking out for our best interest. Nate in finance, as always you make the final purchase/paper work smooth and a pleasure to work with you as well.


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