Customer Testimonials
Excellent purchase experience
Everyone was fantastic and Brady Jenson was great to work with Thank you
Great experience. The main reason they were able to sell my wife and I a new truck is because of Jeremie Chowaniec and Ryan Arkens. These gentlemen were not pushy and made my wife and I feel totally comfortable. Hats off to them.
Very friendly staff from salespeople to finance department and service department bought 3 vehicles through them I’ll keep going back
They treat you well they take care of your truck car they are good at what they do
Randy Ludlum was very helpful and informative about the vehicles that I was looking at. Randy went above and beyond to help.
Great to work with. Not pushy at all. It all went smoothly
Very easy to talk to and very informed about the product that they were selling but not pushy a good experience
I bought multiple vehicles in for oil changes, my existing was top notch, from the time I got there, until I left. Highly recommend them
Derek Did an Amazing job at helping me pick out my very first vehicle!!!
Had a great experience purchasing my vehicle. Staff was friendly and inviting. Mike Thornton was my salesman and he was awesome to work with. He went out of his way to answer any questions I had and made sure I was getting exactly what I wanted.
As always in and done quickly. They even washed my car this time. Thank you.
Perhaps it goes without saying,but the fact that I have purchased about 17 vehicles from this dealership in the past 30 years would indicate that I have been quite satisfied with both sales and service
Fantastic service and attention to detail, and Troy's incredibly helpful. It's great to be back in a Jeep!
Tim was a very helpful salesman. Made sure I had any questions answered and was informative on the car I was purchasing.
The service department is always so good! Treats, drinks and comfy place to sit while you wait.
I cannot say enough great things about this dealership! I am very greatful for everything they do. Troy Pronschinske went above and beyond in finding my dream car for me and with a ton of dedication made it happen for me to be able to get it. Ryan Arkens is just as awesome as Troy. I also need to express my gratitude to Linda in the service department. Ten stars for this dealership that I've used for years
You all were so amazing I appreciate everything you did especially working with me I have no words to describe just so thankful I chose you guys I can't describe how I feel but I thank you all to the bottom of my heart.i love my jeep renagade trailhawk. Thank you .
Everyone at Frank Boucher that I met, between the first handshake to the financing were great. Would highly recommend this dealership to friends and family.
Great service, friendly staff, and very knowledgeable.
Courteous, quick ,efficient
Linda and Nick were such a pleasure to work with! They helped take care of everything in a kind and professional manner. I couldn't be happier with how my car looked when I picked it up. Thank you so much!
Great experience
Honestly and without a doubt was the easiest time I ever had buying a car!!! Very friendly staff and helpful. They took care of everything and never once did I feel pressured. Hight recommend this car dealership this is the second car I have gotten from them! 😊
This was the second vehicle I purchased from Frank Boucher VW. My sales rep, Cameron, was very helpful and transparent with me through the process of reserving a vehicle. He provided me with options as I awaited the arrival of my vehicle, just in case I liked something that was available sooner. When the Atlas I was waiting for arrived, I was able to do a lot of the process ahead of time and my time at the dealership was quick and to the point, but still with very friendly service from everyone I was assisted by.
Great service! Very friendly.
The service department is the best! Nice people, great service, good prices. Very helpful!
The service is always courteous and they are great about communicating details about any issues that are found.
Friendly and accomodating when you show up on wrong day for repairs.
Randy the sales person is a great personality and understand what I was looking for and my want in in a vehicle.
Purchased new RAM from JJ, super easy process. Everyone was kind and professional. Highly recommend.
Be proud to have Troy P on your staff. He is very professional, punctual and informative. He makes buying a vehicle extremely enjoyable. Yes , buying a vehicle can be stressful. Thanks!
Did a mighty find job for us
Always courteous, although that new furniture in waiting area stinks when your a senoir citizen. Very much
Very helpful and they work hard to find what you're looking for.
Linda (service) was great to work with. Awesome experience. Thank you!
Very helpful, knowledgeable of process of paint repair. Done on time. Excellent job of painting and redoing paint stripe. Thanks
The service department has been honest and very helpful. They got me in right away when I had ignition problems. Thanks
Extremely helpful & looked out for my best interest. Great communication & the dealership has a very cozy section while you wait filled with drinks and toys for little ones. Everyone very friendly. So happy with the end result & grateful that my needs were met!
the dealership is always clean and bright with all employees friendly and helpful I always work with the same service manager because he knows me and I trust him not to try and sell me something I don't need or want. Honesty is important to me.
Very friendly, funny, great sense of humor, not pushy, and willing to help in anyway they can,
This dealership was very friendly. Everyone greeted me and explained what was going to happen and what to expect. They kept in communication about my car. I am very happy with the service.
Was very professional service there, my experience was great starting with Jeremiah who helps and very polite way. And the paperwork very quickly. With Nathan. Recommend
Great experience at this dealership. Everyone is very polite. I worked with Troy, very polite and very thorough when going through everything. I’m extremely happy with our purchase and with Troy
Easy to work with
Best experience I’ve ever had in a car dealership in my 27 years. Totally recommend it & will definitely come back in the future. Thanks a lot Derek for everything!
The dealership was very friendly and extremely easy to work with. Every step of the auto purchase went extremely well.
Looking for a dealership and salesperson to work with? Then Frank Boucher in Janesville is where you want to be and Randy Ludlum is who you want to work with. We have been working with Randy on the purchase of our vehicles over the last 15 years and he has proven to be an outstanding salesperson. His attention to detail and customer satisfaction are amazing. We just purchased our latest vehicle from Randy, a 2021 Jeep Wrangler. We got top dollar for our trade in and a price that could not be beat on our new vehicle. Randy’s after sales attention ...
Jason in service was awesome. Helped get my Jeep door right as rain!!
Great service very helpful
The Sales and Finance personnel I dealt with (Brady, Ryan and Nate) were fantastic. They were patient with my questions (and multiple visits, emails, etc.) and absolutely friendly, polite, and professional. No car-dealer drama, just attentive service and a straightforward transaction.
Very helpful and explained everything that was needed for my vehicle.
Derek was AMAZING! The easiest transaction I've ever had! Customer for life!!
Great service and sales men to work with on getting into a new vehicle fast.
Friendly service, knowledgeable, this is why I keep coming back. I make sure my daughter keeps her car update.
Derek was amazing to work with! I cannot speak highly enough of how he made the car buying process so easy and stress free. I know not everyone might have a situation like mine but I got the vehicle I wanted, and basically just signed papers. Derek gets the job done!!!!
This dealership is always professional, communicative and efficient. The staff are helpful and great to work with.
Everyone was very friendly and knowledgeable. Service was excellent! Very clean and comfortable waiting area too!
This is the best place to go to for any work. The staff is kind and very hardworking to ensure you have the best experience possible and leave on a positive note.
Very professional from the beginning. Stellar services from entire service / FOM perspective. Rec'd several others already.
Great friendly service and very professional staff. Would highly recommend buying a car from them.
Absolutely the best, friendliest, helpful, knowledgeable staff I've ever encountered! From start to finish, they will take the time to guide you through your new vehicle purchase, repairs, service, etc! Thanks to all!!
Frank Boucher's sales crew was extremely courteous and informative. I had difficulty obtaining the vehicle I wanted at other dealerships due to inventory issues, but Frank Boucher had the vehicle in stock and made it happen. There was a quick response and a focus to getting me out the door and into my new vehicle on the schedule that worked best for me. I will be a return customer.
All good easy to work with great customer service did everything I asked for would recommend.
Had some issues with the service person who originally handled my vehicle. After contacting the Service Manager, this situation was resolved and he was most helpful.
Very great dealership, Brady was extremely helpful and the rest of the staff made it easy for me come in and get the process rolling. Amazing customer service!
Great experience buying my jeep. I love it abd it was a great purchase that works great for what I needed. Thank you
This was hands down the best dealership experience we've ever had. We worked with Cameron Cass on the purchase of our Jeep Wrangler. I used to dread going into dealerships; you're there forever, there's a ton of back and forth, etc. This will be my go to place for future purchases. It's an hour and a half drive, but it was worth it. We were in and out of the dealership in less than 2hrs. We got the Jeep we wanted, the price we wanted, and the rate we wanted. They even shopped around and found ...
This was hands down the best dealership experience we've ever had. We worked with Cameron Cass on the purchase of our Jeep Wrangler. I used to dread going into dealerships; you're there forever, there's a ton of back and forth, etc. This will be my go to place for future purchases. It's an hour and a half drive, but it was worth it. We were in and out of the dealership in less than 2hrs. We got the Jeep we wanted, the price we wanted, and the rate we wanted. They even shopped around and found ...
I have purchased my last 2 Ram trucks here. They are great to work with, and have a good amount of inventory.
I was amazed at how well the services was done and I will definitely be back.
This is the way warranty service "Should" be handled. Linda Batty and my assigned service technician were willing and effective communicators and kept me informed at each step of the repair process and provided other valuable guidance and information regarding my vehicle. In particular special mention as well to Linda Batty who took the time to listen to my concerns regarding some very bad experiences I'd had with the Chrysler dealership from whom I'd purchased the vehicle and attempted to continue to work through when warranty needs had come up but I had reached the point ...
Being an outdoor enthusiast, the Jeep Wrangler was always my dream vehicle. So after work one weekday I drove an hour to look at a new 2023 Jeep Wrangler Unlimited Rubicon. My salesman Brady was very knowledgeable about the vehicle’s features. From test drive to financing, to handing me the keys, the process took approximately 1.5 hours. The entire team at Frank Boucher made the buying experience go smooth like butter.
The best place to purchase or lease a vehicle! They are outstanding and will really make the process smooth from start to finish. Always going the extra mile!
It was a great experience and I would recommend for everyone to go and get a new ram
Overall great purchase. Keep up the good work! Good, quick purchase. They did not waste alot of my time.