Customer Testimonials
The guys did a great job, the purchase went extremely smooth and they were very knowledgeable.
We had a great experience working with Jeremiah, Nathan and Ryan. We definitely send family and friends their way!
I’m satisfied with the treatment I received when purchasing my vehicle. My sales representative was very attentive.
Randy is a great salesman and all the employees at Frank Boucher is great. They handle customers with respect and they're friendly.
They did an amazing job, taking care of me throughout the process. Would recommend them to friends.
Best dealership!! Cristian was a pleasure to work with. He got me the payment amount I needed. I absolutely love my Jeep Grand Cherokee!! Thank you to all the staff that helped!!
This dealership is always clean, easy to work with, and staffed with great people! We will continue to buy our vehicles from them.
Great overall experience at Boucher. They stayed open late to help us get into our new vehicle.
Brady was awesome. It’s a Great place with great people all around and excellent customer service!
Fantastic and very professional staff. Everyone treated us like very loved family members. From the time we walked in to leaving with my new vehicle everything was seamless.
Wonderful experience. It was a very smooth process and was able to get my dream car
They had the vehicle I wanted and came through with a fair offer. The extended warranty and paint protection could have been explained better.
Fantastic dealer to work with. will recommend to everyone I know. i will shop again
I had a new sales guy, great experience!! Welcomed me right at the door and was very patient with me not knowing what I even wanted to buy. After a few test drives I found my Jeep!
Very helpful, courteous, professional,not pushy.willing to make a deal.and the follow up call is much appreciated.
The team was great! Everyone was so helpful and provided me with the guidance I needed to pick a great car for myself and they made sure I was offered options that included all my request.
My wife and I had a great experience! We appreciate their willingness to show us multiple options with zero pressure. Thank you!
My over all except has been good. The sales dept was phenomenal! I have struggled a little with service.
When I dropped my truck off for the spray in bedliner that went well. When I tried to get information about picking my truck up is where it went a little wrong
I called up and was transferred to service and the advisor told me Mikayla was my advisor and put me on hold to get her. This is when I started to get upset. I was on hold for over 25 minutes and no one ever picked up. I called back ... Read More DealerRater - Jun 24, 2025
Very disorganized finance department. We were always waiting for call back from Nate that never happened. Mirror was broke upon delivery . Now have to make return trip to body shop. Forgot to order and install mudflaps. Did not receive the complimentary wash and wax package until return trip and ask about it .
Randy Ludlum was very helpful finding the right car for my wife. I have brought several vehicles from Randy and he is a great salesperson. He’s not pushy like most salespeople. He listens to his customers and offers the best vehicle matching their needs.
The whole experience was Great ! From start to finish. Thanks , The only thing I would say with older customer paper copies no everything on a flash drive.
Friendly staff. Very knowledgeable. Made the buying process very painless. Would definitely recommend to others and return for future automobile purchases
A great sales team that is welcoming and makes the process very easy. I would recommend this dealership to all my family and friends
Everyone was efficient pleasant and honest. They made the entire experience wonderful. I wouldn’t go anywhere else!
The team went the extra mile to get me an awesome deal!! I highly recommend them!!
Always very efficient and a pleasure to work with. Mostly dealt with corresponding with emailing back and forth.
I recently purchased a 2020 Honda Civic from here and overall was a great experience. Sales Consultant, Mel, brought a friendly introduction and a very informative discussion about the vehicle. Sales Manager, Eric, was willing to negotiate a deal within my range and was very reassuring for a first-time buyer. Finance Manager, Nathan, helped conclude the deal and clearly brought an explanation of everything I had to sign. Overall, this was a great experience and a great environment for purchasing my own vehicle. Thanks again, Mel, Eric, and Nathan.
Good to deal with great communication easy to get a hold of fast turnaround times for any questions and feel like I got a good deal
I live in the Chicago area. Car dealers around here are irritating to work with in that they assume their customers are stupid. So I’ll go back to Wisconsin— Boucher in particular.
Inquired about a RHD Wrangler in Joose. It was a VERY specific request and the team did a fantastic job on delivering.
All team members were excellent. Randy did a great job helping me find the car that works for me, Jackson did an excellent job walking me through my new car, and Brady made the financial portion run smoothly.
Very pleasant and professional team. Answered all my questions and explained everything in details about the vehicle, dealership, extended warranties and financing. Was pleasure to do business with!
The staff were amazing to work with. They explained and took care of all our questions and concerns and continue to work on unresolved items. Their cooperation with the Ford Boucher dealership in Janesville was fantastic.
This is my fourth purchase from this dealership and I’ve always had good experiences. It’s nice to go back to a dealership time after time and see familiar faces. Service has always been great. Ethan is an awesome sales person and just the sweetest. The showroom has newly remodeled and very beautiful. I would appreciate that. They offer water and beverages in a couple little snacks in case you’re there for a long time. Not every dealership is that good. These guys are above and beyond other dealers.
Edit: 8 days later I have a payment taken out of my account for the vehicle I traded in. I was assured all paperwork was taken care of, including the account for that vehicle. I asked for help with the payment that was taken out of my account and Boucher Jeep absolutely refused. Upon calling my former loan holder, they advise me that no one has contacted them to stop the loan and they have not received payment from Boucher to pay off the loan. It's been a week and all Boucher says is 'we mailed the cheque'. Just know ... Read More DealerRater - Jun 2, 2025
Best car shopping experience ever. No pressure, no upsel, just the right car for us. Jeremy Weathers was a great salesperson. Thank you everyone at Frank Boucher Janesville!
I was skeptical at first, since recently I had a negative experience at a different dealership. Brady helped make the buying process easy.
Frank Boucher Dodge was friendly, informative and very attentive to my needs. I would recommend them to anyone that asks me for help with locating a new vehicle.
Came through when a problem was detected on a brand new car. They did the right things for the situation.
On my 2nd vehicle from these guys. Jeremiah gets it done. They make things happen when you do your part. I have grown to not dread the car buying process because of them. I will always come here first, the last two purchases, they never gave me a reason to go anywhere else. I appreciate the directness and the willingness to work things out, they have always treated me with respect.
Came in to look at my options at the end of my lease, fully expecting to buy my current vehicle out. A great deal made it impossible to pass up leasing a new one!!
Have us another great deal without having to spend hours at the dealership. Satisfied customer, highly recommend.
Everyone was very helpful and informative. We had a pleasant experience. The process went very smoothly.
I’ve only had great experiences at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. This is the second car I’ve purchased and they made it an easy experience. Everyone has been super helpful. Troy and Brady are very friendly and great at the job.
They made my first car buying experience wonderful. It was pretty straightforward from inquarining to signing process.
Friendly atmosphere. Knowledgeable staff and very accommodating. Takes time to listen to your. concerns and NOT pushy.
They were all fantastic very friendly and knowledgeable. Compared to the other dealerships I went to. When I told then what I wanted they didn't try and sell me something i didn't for a higher price.
We have bought most of our vehicles from here. Very happy with the service and customer service.
Chris was great did everything he could to help if I buy another truck I would want him to be my salesman.now Eric he told me one price and it was higher when I got there maybe little lie but still a lie
Did a great job finding the truck we needed. Look forward to doing it again someday!
Everybody was very friendly and helpful. It was a very easy process and we are very happy with our new vehicle.
N/A Overall a very nice dealership, with helpful staff that make the vehicle buying experience enjoyable
They went out of their way to try to find me a vehicle that fell within my price point and had the features I was looking for. The friendliness of the staff and customer service are excellent.
I've purchased multiple cars from FB- always feel welcome and taken care of. Troy P is the best!
Always gets good service in sales and services department. Always liked randy when we come in.
Amazing highly recommend Love the vehicle he was very knowledgeable about said vehicle Highly highly would recommended
Best buying experience ever. I will recommend Boucher and Jeremy Weathers to friends. Thank you all.
People were kind and helpful. Had problem with the truc within two weeks and you wanted me to pay in full, I bought insurance for that reason then they wanted me to pay 250, I was told 100 deductible. The problem I had seems to be a standard problem. I'm still trying to figure out why I had to pay. Also still waiting for my second key
My family has purchased many vehicles from here with no issues and servicing has been easy.
Very informative....positive experience overall Good things are worth waiting for Just have some patience. They will go above and beyond for you.
Professional, accommodating, clean, understanding of needs, cooperative, look forward to going back again, easy process
Jeremy Weathers helped me tremendously. He approached us, found me exactly what I was looking for first try, and did everything he could to make it available for me.
Very good experience. They didn't promise anything that didn't stand by. I Definitely would recommend this dealership
Friendly staff, accommodated our timeframe, including staying 2+ hours past close Truck checked nearly all my boxes
Great to do business with Kept promise on the deal we agreed on. Will be a returning customer.
Everyone was great to work with! Ethan may have been new but he was sure to get us the answers we needed! We wish him lots more success!
Enjoyed looking at the vans on the lot. We were treated very well by all.
My sales person was Anthony for being new he wasn't to bad still have not received anything from the credit union to setup account for making a car payment
I worked with JJ and would work with him again in the future. He made buying my first new car exciting. I have told all of my friends to see him! My sister will be purchasing a new car in a few weeks from Boucher VW because of my great experience.
Brady was so kind. I had a horrible experience at another local dealership and he went above and beyond my expectations. He explained all of the financing options in a way that I could understand. I will be a customer for life.
Been working with them for nine years. I used to live closer, but moved further north. Had to work with other dealerships due to cost of towing back to Janesville, but here I am nine years later buying from them again. People are great.
Was very pleased with the service I had received everyone is very polite an helpful
Charlie, Eric, and Nathan were great! Boucher will be my first stop for next vehicle purchase
Made me feel welcome the moment I came in. Very professional and able to answer any questions that I had
Christopher and the Boucher team made this used car buying process absolutely painless. He worked with us to find the best car available for our college daughter. There were some minor issues that we did not notice until later in the day after we brought the car home. We contacted Christopher back and the Boucher team had those issues addressed and corrected in 36 hours, before we sent the car back to college. I would recommend Christopher 10/10 times for your car (new or used) buying needs! Thanks for everything!
Christopher was the best salesman we have ever had. And we have bought alot of cars.
Ryan and Chistopher were easy to work with and made the car purchase simple. Thank you
During my experience with Jeremy Weathers, TJ Robinson and team was extremely enjoyable and has made me into a life long purchaser with Volkswagen.
During my time with Volkswagen, my experience with Jeremy Weathers, TJ Robinson and team, was extremely enjoyable and has had made me a life long purchaser of Volkswagen.
I had an exceptional experience purchasing my Mustang from Frank Boucher The staff was knowledgeable and attentive, ensuring I found the perfect vehicle to suit my needs. The entire process was smooth and efficient, making it a pleasure to drive away in my new Mustang.
Charlie and Marc were excellent to work with. They were knowledgeable about trucks and helpful in my decision with what I needed
Very approachable and kind. All team members were friendly, good listeners and upfront. A very energetic team that looked to address customer needs as goal number one. Very clear with answering questions and to the point.
Very respectful and nice! Everyone was willing to step in and help! Loved, loved, loved the dealership! Would recommend to everyone!
Troy was very knowledgeable and had an answer to all my questions and concerns! Helped me through every step, even checked up after to make sure everything was ok.
Jackson and Brady were easy to work with and very knowledgeable about the vehicles they sell. This is my 5th vehicle from Boucher. I am comfortable working with sales and service. I can foresee returning to buy here again in the future.
Our salesman was one of the best we have had. We have been Dodge owners since 1997. Everything was excellent.
I was happy to find a car that I loved for a price I could deal with they where very helpful full with getting me into the car that I loved and did not feel like pressured to buy the car either
Everyone was very friendly and knowledgeable. The paperwork was throughly explained. The sales person was fantastic to work with.
Christopher was amazing!! Very personal and inviting!! Would definitely recommend him to family and friends! In fact we already have!!!!
Very friendly and really help you get what you want. If you dont have it there they work to get you one somewhere else. Very happy!
They were very helpful getting me a good deal , only one thing that i dont like . Worn out tires, eric had 2 replaced , ty Other 2 are worn out as well. Chris trying to get me a discount for them , i appreciate that . Should have been replaced along with the other 2. I havnt owned it a week. Thank you , otherwise im happy .
The 2025 jetta is a smooth amazing ride. TJ, Brady and cristian made it an easy and amazing experience. I dont know if I would dead with anyone else.
Great people! Very friendly, easy to work with. Also able to work with what you're budget is or find something in you're price range that is also what your looking for in a vehicle.
Great experience all the way everything went smooth from the start to finish would go back again
I wish I could give a glowing review of this dealership, but I cannot. I can say that our sales rep Cameron was nice. We purchased a Certified Preowned 2022 Grand Cherokee 4xe (remember, it’s a CPO with a 125+ point “inspection”). Sales process was pretty easy, but inordinately long. Hours longer than I’ve spent at other dealerships. Once you sign the papers, they hand you a thumb drive with all your copies. I thought that was a pretty efficient way of doing things, but it makes it so you can’t thumb through your copies. (Is that on purpose?)
... Read More DealerRater - Mar 31, 2025
Very pleased with the professionalism I received. I would recommend Troy to anyone looking for a vehicle. Troy was very courteous and polite. Thanks Frank Boucher.
Great dealership to work with. We were able to cut to the chase on pricing and work a deal that was good for everyone.
Always a very pleasant and seamless experience everytime im there, I love how they pay attention to detail and listen to exactly what your looking for and deliver - everyone who works there is always so kind and helpful and I'm always willing to refer family and friends to do business there
Fast, and clean. Everything was all ready to go when we got there. Very impressed. Christian was great. Made our deal and kept it.
Dealership was clean and all employees were kind and respectful. Love my new car and will come back for any further vehicles